1. Services

CSI Custom Security Integrated provides security system installation, monitoring solutions, and related services for residential and commercial properties.

All services are subject to availability and may require on-site evaluation before final scope and pricing are confirmed.

2. Installation & Equipment

Customer authorizes CSI to install and configure security equipment as required.

  • Customer is responsible for maintaining power, internet, and access
  • Equipment must not be altered or relocated without authorization
  • Damage caused by misuse or tampering is the customer’s responsibility

3. Monitoring & System Limitations

Security systems reduce risk but do not guarantee prevention of theft, damage, or injury.

CSI is not responsible for:

  • Failure of communication systems
  • Power outages or internet disruption
  • Delayed emergency response
  • Events beyond reasonable control

4. Liability Limitation

CSI Custom Security Integrated shall not be liable for any indirect, incidental, or consequential damages.

This includes loss of property, business interruption, or personal injury.

5. Customer Responsibilities

  • Maintain system access and credentials securely
  • Notify CSI of issues promptly
  • Ensure system is used properly

6. Payments & Fees

Customer agrees to pay all fees associated with installation, service, or monitoring.

Failure to pay may result in suspension or termination of services.

7. SMS Communication

CSI does not share SMS opt-in data with third parties for marketing purposes.
  • By providing your phone number, you consent to receive service-related messages
  • Reply STOP to opt out
  • Message and data rates may apply

8. Governing Law

These terms are governed by the laws of the State of Texas.

9. Changes

CSI reserves the right to update these terms at any time. Continued use of services constitutes acceptance of changes.