Privacy Policy
This Privacy Policy applies to https://customsecurityintegrated.com and is operated by Custom Security Integrated LLC (“we”, “us”, or “our”). It explains how we collect, use, and protect your information.
Information We Collect
We collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Service address
- Details related to your inquiry or service request
We also collect non-personal data automatically, including:
- Browser type and device information
- IP address
- Website usage and interaction data
How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Schedule appointments and consultations
- Send service-related communications
- Improve our website and services
- Communicate updates, promotions, or relevant information only if you opt in
SMS/Text Messaging Program
If you provide your mobile number and opt in, you consent to receive SMS/text messages from Custom Security Integrated LLC related to your inquiry, appointments, estimates, service updates, and customer communications.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- You may reply HELP for assistance
Consent is not required as a condition of purchase.
Carriers are not liable for delayed or undelivered messages.
Important: SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use trusted third-party service providers to deliver messaging and communication services. These providers are only permitted to use your information as necessary to perform services on our behalf. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
We use cookies and tracking tools such as Google Analytics and Meta/Facebook tracking to understand how visitors interact with our website and to improve performance and marketing efforts.
These technologies may collect data such as your IP address, browser type, device information, pages visited, and time spent on the site. You can control cookies through your browser settings.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including providing services, complying with legal obligations, resolving disputes, and maintaining business records.
User Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Update your contact information
- Opt out of email, phone, or SMS communications at any time
To exercise these rights, contact us at office@txcsi.com or (817) 587-4944.
Data Sharing
We do not sell or share your personal information with third parties for their marketing purposes.
We may share information only with service providers who assist in operating our business, such as hosting, analytics, communications platforms, or customer management tools, and only as necessary to provide those services.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Information
If you have any questions, contact us at:
Email: office@txcsi.com
Phone: (817) 587-4944
